eRef Question Form

Welcome to eRef, an e-mail reference service provided by the reference staff at the University of Guam Library.

Need help beginning or continuing a search for library information?

Or just quick factual answers?

A question about library services, collections, or facilities?

The UOG Reference Librarians are available to help you in person, by phone or by email through ERef. Please complete and submit the form below, and we will reply as soon as possible. This service is designed for University of Guam students, faculty, staff and administrators. If you want to know whether the Library has a certain book or material, you can search the OCEAN Catalog. This form is available 24 hours/day, 7 days/week. UOG Librarians will try to respond within 1 weekday (Monday through Friday).

Please review our Privacy Statement before submitting your question.

     * required information




This is primarily for statistical purposes and will not influence the quality of service.


Provide a complete e-mail address so that we can reply. (Example:

If you have parental or mail controls turned on, please add to your allowed mail list.

Confirm e-mail*

Enter the same e-mail address here as you did above.

We respond to you by e-mail so we need your REAL e-mail address. We have no way to respond to fake e-mail addresses.

This helps to ensure that we have your correct e-mail address, and that you will receive a reply as quickly as possible.

Please describe your question*

Please use complete sentences. The more you tell us, the better the answer will be. What do you already know about your subject or question?

City, State/Country

Knowing your location (or country) helps us find information specific to your area.

Deadline for reply

We will try our best to reply within 1 weekday.
Questions submitted over the weekend will be answered the next business day.

If you need an answer in less than three days, please consider calling the Library Reference Desk at 671-735-2341

How will you use this information*

Understanding the context and scope of your information needs helps us to deliver an answer that you will find useful.

Sources already consulted*

If you are starting, type "none".

Knowing where you've already looked will help us keep from sending you someplace you've already been.


For further information on this request, please call (671) 735-2341 or email the Reference Desk at